Privacy Policy

We may use personal information to:

• Respond to inquiries and consultation requests

• Schedule appointments and meetings

• Provide consulting, assessment, training, coaching, speaking, and leadership-development services

• Administer the Pattern Cost Audit™, Leadership Sprint™, Clarity Engine™, and related services

• Prepare reports, recommendations, action plans, and client deliverables

• Process purchases, payments, refunds, and transactions

• Manage contracts and client relationships

• Provide customer service and technical support

• Send administrative messages, confirmations, reminders, and service updates

• Send newsletters and promotional communications when permitted

• Personalize and improve our website, content, and services

• Understand website traffic and visitor engagement

• Maintain the safety and security of our website and systems

• Detect fraud, abuse, unauthorized access, or other harmful activity

• Maintain business, tax, accounting, and transaction records

• Protect our legal rights and the rights of others

• Comply with legal, regulatory, and contractual obligations

• Carry out another purpose disclosed when information is collected

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3. Email, Telephone, and Marketing Communications​

We may send you service-related communications concerning appointments, transactions, programs, or requests you have made.

We may send newsletters, educational content, announcements, or promotional messages when you have subscribed or when otherwise permitted by law.

You may unsubscribe from marketing emails by selecting the unsubscribe link included in the message. You may also contact us directly to update your communication preferences.

Unsubscribing from marketing messages will not prevent us from sending necessary transactional or service-related communications.

We will not send recurring promotional text messages without any consent required by applicable law. Message and data rates may apply when text messaging is offered.

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4. Cookies and Similar Technologies​

Our website and its service providers may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used for:

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Essential Functions

These technologies allow the website to operate, maintain security, remember privacy choices, process forms, and provide requested functions.

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Functional Features

These technologies may remember preferences and improve website functionality.

 

Analytics

Analytics technologies help us understand how visitors find and use the website, which pages are viewed, and how the website performs.

 

Advertising and Marketing

Where used, these technologies may help us measure campaigns, understand visitor interests, or deliver more relevant advertising.

You may manage available cookie choices through our cookie banner or privacy settings. You may also control certain cookies through your browser settings. Blocking some cookies may cause parts of the website to function improperly.

Where required by law, nonessential cookies will not be activated until the appropriate permission has been received.

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5. How We Disclose Information​

We may disclose personal information in the following circumstances.

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Service Providers

We may provide information to vendors that help us operate our business, including providers of:

• Website hosting

• Cloud storage

• Scheduling and appointment management

• Payment processing

• Email delivery and marketing

• Customer-relationship management

• Analytics

• Advertising

• Video conferencing

• Document preparation

• Information technology and security

• Accounting and professional services

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These providers are permitted to use information only as necessary to provide services to us or as otherwise allowed by their agreements and applicable law.

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Business Clients and Participants

Information collected during organizational engagements may be included in reports or shared with the client organization as described in the applicable agreement, assessment notice, or informed-consent process.

Where appropriate, we may provide aggregated, summarized, or de-identified findings rather than identifying individual participants.

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Legal and Safety Reasons

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with a law, regulation, subpoena, court order, or government request

• Enforce an agreement or protect our legal rights

• Investigate suspected fraud, misuse, security threats, or illegal activity

• Protect the safety, rights, or property of J.S. Fisher Company, our clients, website visitors, or others

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Business Transactions

Information may be disclosed as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction. Any successor would be expected to handle personal information in a manner consistent with applicable law.

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With Your Direction or Permission

We may disclose information for another purpose when you request, authorize, or consent to the disclosure.

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6. Sale, Sharing, and Targeted Advertising

J.S. Fisher Company does not sell personal information in exchange for money.

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Certain analytics, advertising, or website technologies may involve transferring identifiers or internet activity to third parties. Under some state privacy laws, these activities may be considered “selling,” “sharing,” or processing information for targeted advertising even when no money changes hands.

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Where applicable, you may request to opt out through our cookie settings or by contacting us. Where required by law and technically supported, we will also process recognized browser-based opt-out preference signals.

We do not knowingly sell or share the personal information of children under 13.

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7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide the requested service

• Maintain our relationship with you or your organization

• Complete a transaction

• Fulfill the purposes described in this policy

• Comply with tax, accounting, contractual, and legal requirements

• Resolve disputes and enforce agreements

• Protect against fraud, misuse, and security threats

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Retention periods may differ depending on the type of information, the service involved, contractual requirements, and applicable law.

When information is no longer required, we may delete, anonymize, or securely dispose of it.

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8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include access controls, secure service providers, password protections, encryption where appropriate, system monitoring, and limits on who may access information. No website, electronic transmission, or storage system can be guaranteed to be completely secure. You should use care when submitting information online and avoid sending highly sensitive information through ordinary email or general website contact forms.

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9. Sensitive and Health-Related Information

Our general website contact forms are not designed to collect medical records, diagnoses, treatment records, Social Security numbers, financial-account passwords, or similarly sensitive information. Please do not submit sensitive health information through a general website form or ordinary email unless we have specifically instructed you to do so through an appropriate method. J.S. Fisher Company’s website content and business-development services do not create a doctor-patient, therapist-patient, attorney-client, or other licensed clinical relationship.

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10. Your Privacy Rights and Choices

Depending on where you live and subject to applicable legal exceptions, you may have the right to:

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• Confirm whether we process your personal information

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain information

• Obtain a portable copy of certain information

• Withdraw consent where processing is based on consent

• Opt out of targeted advertising

• Opt out of the sale or sharing of personal information

• Opt out of certain profiling or automated decision-making activities

• Appeal a decision concerning a privacy request

• Receive equal service without unlawful discrimination for exercising a privacy right

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These rights are not absolute. We may deny or limit a request when permitted or required by law, including when information must be retained to complete a transaction, comply with a legal obligation, protect legal rights, maintain security, or preserve confidential business information.

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Submitting a Request

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To submit a privacy request, contact us using the information in the “Contact Us” section.

Please include:

• Your full name

• The email address or telephone number associated with your interaction

• Your state or country of residence

• A clear description of your request

We may need to verify your identity before completing a request. We will use information provided for verification only to process and document the request.

An authorized agent may submit a request where permitted by law. We may require proof that the agent has authority to act on your behalf and may ask you to verify your identity directly.

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Appeals

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When applicable, you may appeal our decision by replying to our response and clearly stating that you wish to appeal. We will review the appeal and respond as required by applicable law.

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11. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child under 13 has provided personal information to us, please contact us. We will take reasonable steps to review and delete the information where required.

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12. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment services, scheduling tools, or other online services.

We do not control and are not responsible for the privacy, security, content, or practices of those third parties. You should review the privacy policy of any third-party service before providing information.

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13. NeuroLoop by J.S. Fisher™

NeuroLoop™ is owned and operated by J.S. Fisher Company LLC but has its own privacy policy.

Information collected through the NeuroLoop application, including account information, uploaded content, subscription information, app usage, and device information, is governed by the NeuroLoop Privacy Policy rather than this website Privacy Policy.

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14. Visitors From Outside the United States

J.S. Fisher Company is based in Texas, United States. If you access the website from another country, your information may be transferred to, processed, and stored in the United States or other locations where our service providers operate. Privacy and data-protection laws in those locations may differ from the laws in your country. Where required, we will use appropriate measures to protect personal information transferred across borders.

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15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal obligations.

The revised policy will be posted on this page with an updated effective date. Material changes may also be communicated through the website or another appropriate method.

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We encourage you to review this policy periodically.

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16. Contact Us

Questions, concerns, requests, or complaints regarding this Privacy Policy may be directed to:

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J.S. Fisher Company LLC
PO Box 850263
Richardson, TX 75085
Phone: (214) 308-5505
Email: reachus@jsfishercompany.com